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Transform Your CMDB with AI-Powered Insights 

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Managing Configuration Items (CIs) in ServiceNow can be complex, but CMDB Smart Recommendation simplifies the process with AI-powered insights. By automating CI analysis, identifying gaps, and providing actionable recommendations, it ensures your CMDB is complete, accurate, and aligned with best practices.

Here’s how it helps: 

CMDB Smart Recommendation automates Configuration Item analysis in ServiceNow, providing clear, AI-driven insights to improve data completeness, relationship accuracy, and reconciliation. 

UNLOCK THE POWER OF YOUR CMDB WITH AGENTIC AI

Where?

Pioneering Agentic AI with ServiceNow 
ServiceNow has selected Inetum among the first 10 to develop Agentic AI.  

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Provides a foundational solution to improve CMDB accuracy and reliability.

PIONEERING AGENTIC AI WITH SERVICENOW
ServiceNow has selected Inetum among the first 10 partners to develop Agentic AI.  

HOW IT WORKS

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ANALYZE

AI scans your CIs for completeness, relationship accuracy, and reconciliation status. 

Highlights gaps, inconsistencies, and misconfigurations. 

IDENTIFY

Provides actionable AI-powered suggestions to improve CMDB quality. 

RECOMMEND

Continuously refines its processes based on user interactions. 

OPTIMIZE

Automates CI assessment and delivers actionable insights for administrators.

Ensures completeness of CI attributes, accurate relationships, and effective reconciliation.

Aligns CMDB management practices with ServiceNow and industry best standards.

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