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Transforming CMDB Management with AI-Driven Insights
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If you have any questions regarding the webinar, please contact us at marketing.bulgaria@inetum.com
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As organizations strive for resilient, data-driven IT operations, the Configuration Management Database (CMDB) has become a mission-critical asset. However, challenges such as data quality issues, missing CI relationships, and manual upkeep continue to hinder its full potential.
What You'll Learn
Where?
Pioneering Agentic AI with ServiceNow
ServiceNow has selected Inetum among the first 10 to develop Agentic AI.
Detect and suggest corrections for CI anomalies and missing relationships
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PIONEERING AGENTIC AI WITH SERVICENOW
ServiceNow has selected Inetum among the first 10 partners to develop Agentic AI.
About the speakers
Sign-up
Thursday, 3 July, 14:00 CET
Webinar
Transforming CMDB Management with AI-Driven Insights
Frequently Asked Questions
Can I ask questions?
Will the session be recorded?
What if I register but can't make it?
I'm not an Inetum customer. Can I join?
Absolutely! The sessions are complimentary for existing customers and new friends.
Absolutely! These sessions are for you. Bring your questions and participate during the Q&A.
Absolutely! The sessions are complimentary for existing customers and new friends.
Yes, we will record the session and share it with the registered participants after the webinar.
Discover how AI-driven capabilities in ServiceNow, including Inetum CMDB Smart Recommendations, are transforming CMDB management from reactive maintenance to proactive, intelligent operations.
We'll explore how the latest innovations help:
Recommend data improvements based on learned patterns and contextual usage
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Improve service impact analysis and decision-making with real-time insights
Empower CMDB users with guided, next-best-action recommendations using Inetum CI Smart Recommendations
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In this webinar our speakers will discuss how these AI capabilities enable you to build trust in your CMDB, reduce manual workload, and prepare your organization for the next phase of intelligent IT operations. Whether you're optimizing an existing CMDB or building one for scale, this session offers actionable insights to accelerate your transformation journey with ServiceNow.
Milena Docheva
ServiceNow Global Practice Solutions Lead
Digital transformation expert with over 18 years of experience, as a consultant in service management, design and implementation of governance strategies, audits and complience.
Dimitar Stanchev
Solution Architect
Senior Technical Consultant with strong expertise in ITSM, CSM, Integrations and Scoped-application development in ServiceNow.
Discover how AI-driven capabilities in ServiceNow, including Inetum CI Smart Recommendations, are transforming CMDB management from reactive maintenance to proactive, intelligent operations.
We'll explore how the latest innovations help:
In this webinar our speakers will discuss how these AI capabilities enable you to build trust in your CMDB, reduce manual workload, and prepare your organization for the next phase of intelligent IT operations. Whether you're optimizing an existing CMDB or building one for scale, this session offers actionable insights to accelerate your transformation journey with ServiceNow.
Establish a foundation for future autonomous operations powered by Agentic AI
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WE ARE RECOGNIZED AS A RISING STAR IN ISG'S SERVICENOW ECOSYSTEM EUROPE 2025 STUDY
