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Revolutionizing CRM &
Industry Workflows with Agentic AI
EXCLUSIVE ROUNDTABLE
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If you have any questions regarding the event, please contact us at servicenow@inetum.com
SAVE YOUR SPOT TODAY
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Join Inetum and ServiceNow for an exclusive roundtable exploring how Agentic AI is transforming customer relationship management (CRM) and industry workflows. This session is designed for leaders seeking to understand the real-world impact of AI-driven automation on customer interactions and operational efficiency.
The event will feature a deep dive into ServiceNow’s Agent AI capabilities, highlighting their role in streamlining workflows across various industries. Attendees will gain firsthand insights from one of the biggest luxury goods holdings and an Geneva UN organization, learning about the challenges, benefits, and key takeaways from their implementation journey.
Beyond the presentations, this session will provide an opportunity for open discussions and networking with industry peers. Engage in meaningful conversations with experts and fellow executives over coffee and refreshments, exchanging ideas on how AI can drive innovation within your organization.
Wednesday, March 19th
Geneva, Switzerland
UNLOCK THE POWER OF AGENTIC AI
08:30 – 09:15
Welcome & Opening Remarks
- Introduction by Inetum & ServiceNow
09:30 – 10:15
ServiceNow Vision: Agent AI in CRM & Industry Workflows
- Overview of ServiceNow's Agent AI capabilities and their transformative impact on CRM and industry-specific workflows.
- Vision of how AI-driven automation enhances customer interactions and streamlines operations across various sectors.
10:15 – 10:35
Digitalizing and Streamlining Disparate Processes - an FSM Success Story
- Insights from one of the biggest luxury goods holdings, sharing experiences and lessons learned from the project.
10:35 – 10:55
How a very Large Non Profit / UN Organization is Revolutionizing Global Accounts Payable with ServiceNow: Automation and AI in Action
10:55 – 11:05
Q&A session to delve deeper into the value realized through AI integrations.
11:05 – 12:00
Interactive Discussion & Networking
- Open dialogue on the adoption of Agentic AI in enterprise service workflows.
- Informal networking over coffee & light refreshments.
AGENDA
Where?
*Due to the limited amount of spots for the event, our team will review all applications and will send you a confirmation email.