Customer Appreciation Celebration
March 15 - March 30
Business Services offers expert advice and solutions to help your business grow. Book your free consultation today.
Speak to our experts today.
We would love to talk to you further about how Inetum can help your organisation, so please let us know how we can contact you.
Virtual Agent
“Working with Inetum has been a remarkable experience. They consistently exceeded our expectations, even when resources were limited. Inetum’s priority management made my onboarding effortless, and their support ensured we met crucial deadlines. Their insightful roadmap session highlighted areas for improvements while providing a clear path for our digital transformation. Their ability to challenge us and keep us on track has been instrumental in our ServiceNow journey.”
ITSM Product Owner
An international fashion retailer
#1 - How to achieve a 98% deflection rate within 3 months?
Innovate. Accelerate. Elevate.
Digital impact, but faster, easier and for the good of all.
CONTACTS
Myles MOLLOY
myles.molloy@inetum.com
Inetum UK&I
Sales Director
Business
$1,250/yr
$2,500/yr (50%off)
For medium size team
requires financial advisory
Learn More
Hello from Inetum!
As a European leader in digital services, Inetum is committed to delivering digital impact for customers by blending sector expertise, hands-on approach, speed, and physical proximity to make the best technology easy to use.
With Unifii now operating under the Inetum brand, we not only strengthens our position as an Elite ServiceNow Partner but also enhances our ability to deliver exceptional value to our clients worldwide. The UK, Ireland, India, and growing markets present significant opportunities for digital transformation, acceleration, and growth for private and public sectors.
With our offshore/ onshore set-up, we can offer an expanded range of solutions and a reinforced global expertise, working closely with our technology partners to maximize digital excellence. This is the digital impact we create to keep our clients productive, agile, and competitive.
Here's some of our customer success stories.
Free Platform Tune-Up
#2 - What are the 5 actionable insights to drive value with ServiceNow?
“Without Inetum's health check, we would have had a lingering doubt that our platform could run into trouble at the next or any future upgrade. Inetum listened to our experiences and understood what I was looking for. The configuration review was detailed and straight forward to understand. The recommendations were sound and gave us opportunity to execute improvement activities in the way we wanted to.”
Scott Bailey,
Global IT Services Manager,
Multiplex
Centre of Excellence
“Just wanted to say a massive congratulations and thank you for enabling Bauer to go live at such short notice. Where we were at the beginning of last week, with 955 issues that you did not create, to being able to go live today with no technical issues - is nothing short of incredible. Not many people would have been able to achieve that feat and it is a credit to you all”
Programme Lead
Bauer Media
#3 - How to build a single shared services platform?
Service Operations
“Many people have shared how knowledgeable and professional you are with your execution. It was also noted by one of our most challenging stakeholders how well you did to diffuse emotions on several occasions and steer the group back to the pertinent issues. Thank you for setting a high bar and creating such positive perceptions in customer engagements in the programme.”
Director, Enterprise Service Management
FTSE 100 Global Finance Group customer
#4 - Where do you start
with Service Operations?
Strategic Portfolio Management (SPM)
“Inetum had the experience to understand our PPM maturity level and the ability to envisage where we wanted to get to and help us develop a tool that would get us there and realise those benefits, they understood the benefits we wanted to achieve, why and more importantly how. Their advice and guidance was key to ensuring that the project achieved our aims, and was delivered smoothly within agreed timescales by configuring the out-of-the-box product so that it would meet our needs.”
Steven Terence
Manchester City Council
#5 - How to get transparency across assets and projects?
SPM and Platform Management
“For me, the key word is relationship. At EMIS we work hand in hand with our colleagues at Inetum as an agile team. We have empowered each member to provide best practice guidance and feedback for every request that has been submitted. Thought goes into every piece of work we do, and how it best suits the business and the management of the ServiceNow platform, ultimately leading to our combined success.”
Aaron Riley
ServiceNow Platform Lead
EMIS Group
#6 - How to reduce costs through automation?
HR Service Delivery (HRSD)
"Anyone else would have given up at the first of the many challenges on this project. The fact that we still delivered a successful outcome shows Inetum are different and are here for true partnership"
Tooling Lead & Platform Owner
Manchester Airport Group
#7 - How to create a single front door for employees and global business services?
ITSM and Field Management
“The implementation of new services was crucial to our financial and technical growth. It has provided us and our customers with a modern, intuitive and helpful portal with the ability to choose catalogued services that we provide. Working with Inetum has enabled us to better align our business processes to ITIL methodology. Inetum were amazing throughout the implementation, proactively assisting us at every step through to completion.”
Mark Prior
Bravura Solutions
#8 - How is ServiceNow
more than just an IT tool?
Guided Delivery
“We had a very aggressive timeline to meet. The team made this possible with a proactive approach to helping us make decisions quickly and focus on what was critical for meeting our objectives. A great collaboration and look forward to the next phase.”
Programme Manager
Arqit
#9 - How to create a single ticket reference for employees across all business functions?
Platform Upgrade
"We couldn’t have done this transformation without Inetum. Working with them and having them drive the delivery was a God-send, as they know ServiceNow inside out. They remained accommodating throughout, which made the project a very pleasant experience.”
Programme Manager
MIB
#10 - How to achieve a ServiceNow platform upgrade within 2 days?
Jack WILLIAMSON
jack.williamson@inetum.com
Inetum UK&I
Managing Consultant/ Business Development Director
Inetum strives to protect users’ privacy by complying with current laws and regulations. The personal data requested in this form is essential for Inetum to communicate with you and send you an invitation. All your data is confidential, and only authorized personnel within our company will have access to it for strictly internal purposes. The data is stored by Inetum Informatique, which takes appropriate measures to ensure the security of your personal data on the Site. In accordance with the French Data Protection Act No. 78-17 of January 6, 1978, as amended by Act No. 2004-801 of August 6, 2004, you have the right to access, rectify, and delete your data, as well as the right to object to the processing of your data, by exercising this right directly via email at the following address: DPO@Inetum.com. By sending this information, you authorize Inetum to use it as described above.
©Inetum
