Get CSDM done right in weeks, not years.

Join our exclusive webinar to discover how to make CSDM front and central to your service management strategy. As the critical element in the foundation of Service Operations, CSDM with AI-powered insights creates a compelling "better together" solution to accelerate your service and operations transformation.

Our panel of experts will help get your CSDM done right in weeks, not years.

Key take-aways include:

2. Why Invest in CSDM: Why CSDM is essential for your organization? We'll delve into how CSDM makes data meaningful and how it reflects your service operations.

JOIN OUR WEBINAR

3. The Power of Agentic AI: Integrating Agentic AI with CSDM enhances visibility, automates workflows, improves data utilization, and increases scalability and adaptability in service management.

4. The Good, The Bad and The Ugly: We’ll be sharing some of the best and the worst CSDM that we’ve encountered.

Jack WILLIAMSON

New Business Development Director, Inetum UK&I 

Michael MORGAN-LEE

Director of Solution Outcomes, Inetum UK&I 

Dominic COLSON

Senior Technical Solutions Consultant, ServiceNow

1. Are We Over-Complicating CSDM: Let’s rip apart these misconceptions and get to the core of the issue.

5. Why The Slow Adoption: We'll question if we've defined CSDM correctly and reflect on why, despite years of discussion, many still aren't implementing it.

"ServiceNow’s 

Service Operations solution is like

a car dashboard. It gives you

the ability to see things before

they become an incident.”

Tuesday, April 1st, 2025 | 1:30 PM to 2:30 PM (GMT) 

6. Why Service Operations: Gain real-time insights, proactive problem solving before it becomes an issue and optimized operations. Complete visibility of Service and Operations as ONE – in one single dashboard.